Log a risk sent to market — ties into the underwriter directory for MGA routing and turnaround tracking.
Manage submissions
Submission details
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Quote received
When did the quote actually come in? Defaults to today — back-date it if the underwriter sent it earlier and it's just being logged now.
Log a quote
Who quoted it and for how much? Add one line per quote — a package (GL + Property + Liquor) is several lines, and competing markets (e.g. Centrex vs Origin) each get their own.
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Ticket
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Policy
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Pipeline bucket
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Renewal details
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Activity (0)
Why did we lose this account?
Structured loss reasons power true vs. adjusted retention on Pipeline Analytics. Pick the closest match — same categories as Graveyard.
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Click any item to edit it.
Edit to-do
Compose message
Pick a template on the left — then edit the email directly in the preview and copy.
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Choose a template from the left
Filter email vs. text, then pick one — account details fill in automatically.
PDF, Office, images, CSV, TXT, EML — up to 5 files, 20 MB total (Gmail limit)
Message Templates
Compose opens a send window; Copy pastes manually.
Search a business below, then pick a template — email templates copy as Harper-branded HTML for Gmail. Text templates copy as plain text.
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Settings
Admin controls for team access, pipeline automation, and data tools. Changes save to data/settings.json on the server.
Users & roles
Each person has a display name (exports + audit log) and login email. Producer = assignable in the pipeline. Admin = can open this Settings panel. Keep at least one user and one admin.
Pose as another user (development only)
Reloads Little Bro as the selected user so you can test exactly what they see — pipeline, My Day, todos, everything. A banner shows who you really are, every action is audit-tagged to you, and Gmail is blocked while posing.
Follow Up SLA
Controls how aggressively Pitched accounts auto-move to Follow Up when outreach goes stale. Switch when the team moves from the 30-day outreach window to the 60-day goal.
Data management
Re-import policies from CSV files in data/csv/ after dropping fresh Airtable exports. User-edited fields and comments are preserved.
Backups
Each reimport snapshots policies.json first. Restore any backup below — the current state is backed up first, so restore is reversible.
Unsaved changes
You have unsaved changes. If you leave now, those changes will be lost.